7.30 – 7.55:8.00 – 8.05:8.05 – 8.25:8.25 – 8.40:8.45 – 9.00:

Guests Registration, Coffee, and NetworkingWelcome by Richard Clarke / Plated Breakfast is servedTalk on RACV’s Transformation Journey by Mark Geraghty (15 mins + 5 mins for Q & A)Talk on Ensuring the Security of Customer Data by Richard Clarke (10 mins + 5 mins for Q & A)Refreshments / Networking


Mark GeraghtyExecutive General Manager, TransformationRACV

Mark has a deep background in change, transformation, sales, marketing, strategy and supply chain management. He is responsible for leading the transformation program across systems, people and processes for RACV. He also holds the line responsibility for People & Culture, Contact Centre, Retail, Innovation and Change. Mark will talk about RACV’s Digital Transformation journey.

Richard ClarkeSalesforce National Practice DirectorPS+C Artisan

Richard is a Salesforce Technical Architect and Cybersecurity Specialist. He holds 21 current Salesforce Certificates and has been delivering Salesforce solutions based on industry best practice standards to Melbourne-based clients since 2009. Richard was also responsible for one of the largest implementations of Salesforce in Victorian State Government. Richard will talk about Ensuring the Security of Customer Data.

Registrations have now closed. We look forward to seeing you there.

Date: October 24th 2019
Address: RACV Club, 501 Bourke Street, Melbourne, 3000


PS+C Artisan is a Gold Tier Salesforce® Partner that specialises in optimising customer systems by helping you with the groundwork to get the most out of your Salesforce® implementation.

PS+C Artisan optimises business outcomes by deploying small teams of highly skilled Salesforce expert consultants who deliver disciplined software engineering services following agile principles.

PS+C Artisan addresses the needs of mid to large sized corporations for whom Salesforce is a mission critical system, requiring an agile yet disciplined approach to program delivery.  A well balanced team of experienced technologists who take pride in their engineering “craft” outperforms both hobbyists who lack enterprise experience and the bulky on-shore/off-shore resourcing models utilised by the global management consulting companies.

Salesforce Gold Partner